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Can I use special lenses on my device?

Unfortunately, we do not allow agents to use special attachable lenses on their devices to take photos. We know that sometimes it may appear to be easier to capture images with special lenses, however, we cannot accept these images.

For the integrity of the data we collect, we cannot accept images that have been taken with a special attachable lens (i.e. fisheye, wide angle, or macro lenses). 

If you are having difficulty capturing photos, try taking a look at our FA Videos. These videos provide insight on how to better capture photos.

https://fieldagent.zendesk.com/hc/en-us/categories/115000010893-Videos

 

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